general conditions


  1. These general conditions concern all promotions, articles and order from La Boutique Charlotte.
  2. The customer with these terms  and conditions by validating any order.  
  3. Prices at our website are  prices VAT included according to the Belgian laws.
  4. Our Webstore does NOT keep  articles in backorder.  Articles that are not in stock and therefore can not be delivered, will be refunded  to the customer.
  5. Orders will be sended by De Post.  unless otherwise specified by client or La Boutique Charlotte.
  6. La Boutique Charlotte can not  be taken responsible for occasionnaly lost of damage of goods during their transport.
  7. Complaints of goods, articles or anything else must be sended within 14 days after delivery to :


by Post : La BoutiqueCharlotte

               Kaaitvaartstraat 60

               1760          Roosdaal


  1. After validation of your orderyou will receive a confirmation email together with our bankdetails to be      used for payment.
  2. All orders that are not paid within 14 days after validation, will be automatically erased from our database.
  3. The goods are sended after complete payment unless otherwise specified by La Boutique Charlotte.

Payment can be done by following ways :


Bankname : ING

Accountnr. : 393-0282303-25

Iban nr. : BE70 3930 2823 0325




11. Shipping :

  • Bpost :
  • € 7 for order until € 60. 
    Above € 60 Free shipping.
  • Shipping rates for the rest of Europe are € 8.5 for shipments until € 60.  
  • Above € 60 Free Shipping.
  • Shipping to UK and Ireland is € 15.
  • Mondial Relay : (BE-NL-FR)
  • € 5 for orders until € 60 shipped pickup-point.
  • Above € 60 free shipping.


All webcustomers have the right to send back their purchased goods within 14 days after delivery .

note that :

  • All goods must be complete and unused.
  • Returns must be packed conveniently and carefully.

           La Boutique Charlotte refunds the goods exluded from shipping- and returncosts.


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